Accessibility Statement
Commitment to Accessibility
At Brown Edge House, we are committed to ensuring that our website is accessible to as many people as possible, regardless of ability or technology. We strive to provide a user-friendly experience for all visitors, including those with disabilities, impairments, or additional needs.
Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever reasonably practicable.
Accessibility Features of This Website
We have taken steps to make our website accessible, including:
Clear, consistent navigation across all pages
Readable fonts and appropriate colour contrast
Use of headings and structured content for screen readers
Alternative text (alt text) for images where possible
Compatibility with modern browsers and assistive technologies
Responsive design for use on mobile, tablet, and desktop devices
Physical Accessibility at Brown Edge House
In addition to our digital accessibility efforts, our care home is designed with accessibility in mind. Our facilities include:
Full wheelchair accessibility throughout the home
Passenger lift and stairlift for access to upper floors
Accessible communal spaces and gardens
These features help ensure ease of movement and comfort for residents and visitors
Known Limitations
While we aim to ensure full accessibility, some parts of the website may not yet be fully accessible. For example:
Some older images or documents may not have complete alternative text
Third-party content or embedded elements may not fully meet accessibility standards
We are actively working to improve these areas as part of our ongoing development.
Assistive Technology Compatibility
Our website is designed to be compatible with:
Screen readers (such as NVDA, JAWS, and VoiceOver)
Keyboard-only navigation
Browser zoom functionality (up to 200% without loss of usability)
Feedback and Contact Information
We welcome feedback on the accessibility of our website. If you experience any difficulty accessing information or require content in an alternative format, please contact us:
Phone: 0151 426 4114
Email: info@brownedgehouse.com
Address: Brown Edge House, Nutgrove Road, St Helens, WA9 5JR
We will do our best to respond promptly and provide the information you need.
Ongoing Improvements
Accessibility is an ongoing process. We are continually reviewing and improving our website to ensure it remains inclusive and user-friendly for all.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for further guidance.
Statement Review
This accessibility statement was last reviewed on: 31/03/2026